Private Investigator Reviews

Private Investigator Reviews

 

Canadian Special Investigations receives 2013 Canadian Excellence Award 

Private investigation award

May 21st 2014 –  Canadian Special Investigations has been selected for the 2013 Canadian Excellence Award amongst all its peers and competitors by the US Trade & Commerce Institute (USTCI).

Each year the USTCI conducts business surveys and industry research to identify certain international companies that have achieved demonstrable success in their local business environment and industry category. They are recognized as having enhanced the commitment and contribution of small businesses through service to their customers and community. Companies of this caliber enhance the consumer driven stature that the Canadian economy is renowned for.

Canadian Special Investigations has consistently demonstrated a high regard for upholding business ethics and company values. This recognition by USTCI marks a significant achievement as an emerging leader within various competitors and is setting benchmarks that the industry should follow.

As part of the industry research and business surveys, various sources of information were gathered and analyzed to choose the selected companies in each category. This research is part of an exhaustive process that encapsulates a yearlong immersion in the business climate of the Canadian economy.

About USTCI

The USTCI is a leading authority on researching, evaluating and recognizing companies across a wide spectrum of industries that meet its stringent standards of excellence. It has spearheaded the idea of independent enterprise and entrepreneurial growth allowing businesses of all Private investigation award press releasesizes to be recognized locally and encouraged globally.

Particular emphasis is given to meeting and exceeding industry benchmarks for customer service, product quality and ethical practices. Industry leading standards and practices have been developed and implementation of the same has been pioneered by the dedicated efforts of the business community and commerce leadership.

 

 

Please feel free to view the following internet pages where you can read some of our client’s positive thoughts about the services we offer.  Enjoy

 

G o o g l e  Places local listing

Click here to see Google reviews

Google_Reviews_For_Canadian_Special_Investigations

 

411.ca

Click here to see 411.ca reviews

411.ca_Reviews_For_Canadian_Special_Investigations

 

Yelp

Note: We do receive a few good reviews on yelp, although Yelp staff apparently take them on and off whenever they feel like it.  Strange company.  You can see those ‘filtered’ reviews at the bottom of this page.  We can see them on our business Yelp page, but the public can only sporadically see them and sometimes can see none not all.

Click here to see Yelp profile page

Yelp_Reviews_For_Canadian_Investigations

 

We encourage you to shop around, speak with other investigators and do your homework.  A warning to the wise – an investigative agency should not be chosen on price alone.  There are many factors which determine an investigator’s success such as contacts in the industry, ability to conduct drivers license and vehicle license plate searches, cell phone number searches, property/building ownership, electronic tracking devices, quality of video and photo equipment, evidence submissability for court proceedings, format of final report and video files, and obviously very important is experience.  There are many more, but do your research, speak with the investigators that will work your file and make sure you feel confortable that they understand your concerns.

Unfortunately this industry does have a number of ‘individual’ investigators who claim to be an investigative agency.  Always confirm the status of their agency license and individual license.  They should have full liability insurance as well.  In the end, before making a decision it is wise to keep this in mind:

***  There are reasons for low cost services.  It may be desparation for work, in which case that should be a red flag warning. In our experience (and our clients that have come to us after going somewhere else first), we have found that low hourly rates do not necessarily mean low overall cost, or even good results.  Most of the time in any industry, you get what you pay for.

Note:  Always check reviews / testimonials BEFORE deciding to hire an investigative agency.  We have have had to ‘fix’ several situations after other investigators/agencies have attempted to work a file. Most investigators will tell you the same thing; it is much easier and cost effective to do an investigation right the first time then to try to fix one that went wrong.
 
 

4 Filtered Yelp Reviews for Canadian Special Investigations

 
Tracey W.

  • Tracey W.
  • Lawrenceville, United States 

Yelp 5 stars

5/28/2014

Canadian Special Investigations is an excellent company for surveillance. One of my clients was vacationing across the border in the metro Toronto area back in the fall of 2013. She was in a minor accident. It was my client’s fault, however, the other driver claimed to be hurt and unable to work. Our claims department hired CSI to tail the guy. He was observed carrying heavy objects. This helped settle the claim at a minimal but fair amount which was satisfactory to my client and me. Great job CSI! You guys are a real good!

Photo of Kaylee W.

8/5/2012

Not bad.  I would say they definitely know their stuff, because they found everything I needed to find out.  I would have hoped for a little quicker results because I was in a hurry, but we had to wait for some search results to come back first before we could get started.  In the end it worked out fine.  Nice job.

Photo of Mario K.
8/2/2012
After getting some fantastic results, the team at CSI asked if I would consider writing a review for them.  I actually said “Hell ya” out loud …. 🙂  All kidding aside though ….. they are good, really good.  If you want clear video (and a few photos too), prefessional, easy to follow reports, and just all around great communication with people who truly seem to care about your concerns, then this is the agency to hire – hands down!  Thanks guys.
Note:  I wrote this review but it disappeared, so I am posting it again.
Photo of Mindy S.
8/1/2012
Very good.  I actually got more video and photo evidence than I expected.  They found out some things that were quite surprising, even to me!  Loved the way they kept me updated at all times and involved in the process (mine was mostly surveillance).  Professional and caring, would definitely use them again! A+